Since the beginning of the year, I have regularly posted pictures of the fantastic school lunches served every day by our cooks and cafeteria staff. For people working outside of schools this may seem strange, but these ladies work incredibly hard – limited by federal law and mandates – to provide a hot, nutritious lunch to an audience that may not always appreciate their efforts.
Last Tuesday, the ladies served a fantastic, tasty pulled pork sandwich that surpassed what I have had in restaurants that charge significant prices for braised pork with ketchup and apple cider vinegar that passes for pulled pork.”
As I took my first bite, I noticed something unexpected – a nice, smokey flavor that only comes from actual smoked pork shoulder or helped along with liquid smoke. This sandwich, along with all of the other healthy options you can see on the tray above filled me up to the point that I could not finish my entire lunch.
Sated, and feeling grateful, I returned to my office and started thinking about what I had learned from my friends Shelley Burgess and Beth Houf about the importance of Anchor Conversations and noticing the impact of choices people make. If you have not yet read it, I highly recommend grabbing a copy of Lead Like A Pirate. You will find ways to “make school amazing for your students and staff.”
I went into the “treasure chest” in my office – yes, I have a treasure chest in my office full of “pirate” booty to engage staff – and pulled out a card I use for noticing the impact. I let the ladies know I noticed their use of liquid smoke and told them I appreciated it and that it made a distinct difference in the taste of the sandwich. And I let them know I appreciated everything they do daily to serve good food. I also thanked them for making lunch an enjoyable experience. If Anchor Conversations and Noticing the Impact work with teaching staff, why not with other members of the school team?
At the senior high school, we have the theme #DCEWeAreOne, and I take that to heart. When I say “We are one,” I mean everyone. Our cooks, servers, secretaries, educational assistants, custodians, teachers, administrators, athletic directors, department heads – EVERYONE – matter. Without all of the pieces working well and working together, this place we call school does not run.
I did send a handwritten card to the cafeteria supervisor, but I want to make sure to publicly thank Kathryn Jensen, Samantha Kind, Deborah Koval, Sarah Kraemer, Brenda Niemuth, Karry Salber, Cheryl Suchon, and Anne Wierzba for all they do every day. The work they do and the choices they make do not go unnoticed!
Challenge: Who on your staff might not be “feeling the love?” How can you show them appreciation, notice the specific choices they make in their job, and give them recognition for what they do that helps this place we call school to run?